By Paul Sandle
LONDON (Reuters) -WPP warned on profit on Thursday after a downturn at its flagship media buying agency caused a bigger-than-expected drop in third-quarter net revenue, laying bare the task facing new boss Cindy Rose to turn around the advertising group.
Rose, a former Microsoft executive who took over last month after the British company suffered a string of big client losses, said the numbers were “unacceptable” and she would “dramatically” simplify WPP.
Shares in the group fell to a 17-year low after it reported a 5.9% decline in like-for-like net revenue for the quarter and said the full-year decline could be as much as 6.0%. A company-compiled consensus had predicted a 4.5% drop for the year.
WPP, which lost its crown as the world’s biggest ad group to France’s Publicis last year, said it had been hit by a deterioration in its ad planning and buying agency WPP Media.
FEELS THE PAIN OF CLIENT LOSSES
WPP said it expected net revenue to fall by 5.5-6.0% in 2025, compared to its previous -3.0 to -5% forecast, while its operating profit margin would be around 13%, below the bottom of its previous range.
Customer losses earlier in the year had started to impact in the quarter, it said, compounded by volatility in client spend.
Turning around WPP Media, previously branded GroupM, was “absolutely critical”, Rose said, but she was confident its stronger focus on data and AI would deliver.
“We are starting to see early signs of success with important client retentions and wins,” she told reporters, such as M&S, Maersk and Mastercard.
Rose’s predecessor Mark Read streamlined WPP by merging its agencies into six main groups, including Ogilvy and VML.
But she said he had not gone far enough or fast enough to adapt to the changing needs of clients, who wanted more simplicity and use of data and AI.
Publicis’ data capabilities have been central to its success in luring clients from WPP, and the British group has been working to build out its own offering, with Rose describing it as future proof and competitive.
WPP said last week it would also allow brands to access its AI-powered marketing platform to plan, create and publish their own campaigns.
“We are committed to doing the hard work that it will take to turn this business around,” she said, adding that she would deliver a full strategic plan in the new year.
One change would be a harder push into enterprise and technology solutions, she said.
Shares in WPP were trading down 11% at 320 pence in morning deals after dropping as low as 13%, giving the group a market cap of 3.45 billion pounds ($4.63 billion). It was worth 24 billion pounds as recently as 2017.
($1 = 0.7451 pounds)
(Reporting by Paul Sandle; Editing by Kate Holton and Philippa Fletcher)
